If you see a red light, you’re probably putting in the wrong PIN code. Please follow these steps to get into your locker:
- Check that the locker ID matches the one in your text message. They’re generally in the format ABC1234
- Press * to clear any other codes that have been entered
- Make sure you hear a beep when you press each digit
- Press # after you put in the PIN
- Lift the locker door handle and hold it up while you enter the PIN.
If the locker continues showing a red light, please call the Final Mile service desk on 03305 551010 who will help you straight away.