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Final Mile

We have intelligent lockers at over 1,900 BT owned sites

It’s our vast network of telephone exchanges that gives us the potential to house lockers just about anywhere. All our sites are health and safety audited. We check for things like lighting, security and access to keep your engineers safe and everything running as it should.

Here’s what you need to know.

Enough space for everything

Each locker is 1083mm x 964mm. That works out at almost a cubic metre, enough room to fit a washing machine – with space to spare. So whether your engineers need one big part or multiple smaller packages, our lockers cover it all.


And for items that don’t fit in our intelligent lockers, we’ll look after them at one of our 96 forward stock locations.

Keeps valuable stock safe

We use illuminated PIN code entry to keep things safe and we’ll send your engineer a one time use PIN code to get in.


Our fixings are theft resistant, so there’s no way your parts will get into the wrong hands.

Trackable on our portal

We use SIM card technology to log every delivery and collection and send out notifications as soon as the part has arrived.

Robust and weatherproof

We test our lockers to make sure they’re weather and heat proof from -35 to 40°C. Made from recycled bottle tops, each locker is almost completely recyclable at the end of its life. They’re battery powered and don’t need a power supply, so you can place them anywhere on your sites. And they can be monitored remotely to make sure they’re always ready for delivery.

Find out more about Final Mile

Ask us anything

There’s so much to tell you about Final Mile. If you’ve got any questions or just want to run through how it could work for you, get in touch. Or you can download our brochure.

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