What are cookies?
A 'cookie' is a text file containing small amounts of information which a server downloads to your personal computer (PC) or mobile when you visit a website. The server then sends a cookie back to the originating website each time you subsequently visit it, or if you visit another website which recognises that cookie.
There are different types of cookies which are used to do different things, such as letting you navigate between different pages on a website efficiently, remembering preferences you have given a website, and improving your overall experience. Others are used to provide you with advertising which is more tailored to your interests, or to measure the number of site visits and the most popular pages users visit.
Some cookies are allocated to your PC only for the duration of your visit to a website, and these are called session based cookies. These automatically expire when you close down your browser. Another type of cookie known as a 'persistent'. These cookies would remain on your PC for a period of time.
What are the new rules?
Website operators already have to give users information about the cookies they use and why they use them. Now they also have to have your consent to use them. In order to comply with these new rules, we have developed a system of classifying the different types of cookies which we use on finalmile.bt.com, or which may be dropped by third parties through our websites. This system of classification is based on the purpose the cookies are used for, and also determines the way we will ask for your consent to use them. The classification explains more about which cookies we use, why we use them, and the functionality you will lose if you decide you don’t want to have them on your PC.
Using the cookie settings page
You can access the cookie classification wherever the 'cookie preferences' tool bar appears. To make your choices, just select the option which represents a type of cookie based on its function. You'll see a detailed description of the type of cookie represented, why we want to use them, and what would happen if you don’t chose to accept them.
How to manage your cookie settings
Most web browsers automatically accept cookies, but you can usually change your browser setting to decline cookies if you prefer. The settings are usually accessed through the browser’s Help function.
If you have any problems or need more details, you can visit www.aboutcookies.org for comprehensive information on cookies and how to change the settings on a wide variety of browsers, as well as how to delete cookies from your computer.
For information on how to do this on your mobile phone’s browser, you’ll need to refer to your handset manual.
Please be aware that restricting cookies may impact on the functionality of this website.
Cookies used on this site
Here’s a list of the main cookies we use on this website, and why.
File names: load-popup- cookie
Purpose: This cookie stores an anonymous record of your acceptance of the cookies notice to ensure that once you close the cookies notice banner that it does not reappear whenever you revisit the site in future.
Type: 1st party – Functionality